Frequently Asked Questions

With Leda, you get up to 3 months free from interest and repayments, and a spend limit of up to $250,000.

Once approved, you can use Leda to get whatever your business needs within your allocated limit, at any merchant that accepts Leda.

After you authorise your purchase, Leda pays the merchant upfront, and you can get up to 3 calendar months free from interest and repayments. Repay on your terms, saving on interest if you repay in part or full before the end of the interest-free period, or start your repayments after that time if you need

You can repay any amount during the interest and repayment free period, or pay it off at the end. If you need more time to repay, repayments are scheduled in monthly instalments on the remaining balance. The first instalment will be taken via direct debit from your nominated bank account in the month following the interest and repayment free period.

We don’t charge any set-up or establishment fees. Neither do we charge any direct debit fees or penalties if you repay early

You’ll need:

• Active ABN/ACN
• 3+ months in business
• $1,500+ in monthly sales

You can use Leda whenever you buy for business at any participating merchant partner. Leda has hundreds of merchant partners across Australia, offering everything from professional services to building material to Solar equipment.

It’s simple. If you make a purchase on the first day of the month, then you get the full 3-month period free from interest and repayments. If you make a purchase in the middle of the month, then you get the rest of that calendar month, plus the next two months, free from interest and repayments.

Similarly, if you make a purchase with up to 2 months interest and repayment free on the first day of the month, then you get the full 2-month period free from interest and repayments, and so on.

Yep, you can repay early and as much as you like. If you decide to repay within the interest-free period, you won’t pay any interest at all. Beyond that, you’ll only pay interest on your amount owing across the month.

You’re welcome to make a payment at any time via EFT. This will help you save on interest, or avoid interest altogether. There are no additional fees to make a payment via EFT.

After logging in to your account, you’ll find the bank details you need to make a payment at the top of the launch screen. When making a payment, please add your Leda Facility ID (FID) to the Reference field. If you can’t locate these details, or simply need help making a payment, please get in touch with our team and we’ll guide you through the process.

Keeping track of various purchase and repayment dates can be a hassle. So, for your convenience, at Leda, each calendar month is a new billing cycle. This makes your life easier when it comes to making repayments.

After making a purchase, you can now get up to 3 months free from interest and repayments. We combine all the purchases you make in a month into a single repayment amount, which you won’t need to start paying off until the end of the repayment-free period. Repayments that are due after the repayment-free period are scheduled in monthly instalments, with your repayments falling due at the end of each month.

This is a more streamlined billing process, and a much smarter way to repay. It should help you better manage your business’ cash flow.

Yep, you can start your repayments at any time. After the interest and repayment free period, repayments are scheduled in monthly instalments, and direct debited from your nominated bank account.

Not if you pay off all your purchases within the interest free period. After the interest-free period, an interest rate of 3.75% per month will be applied against your daily outstanding principal balance across the month.

Just a $12 fee, only if you have an amount owing on your Leda account at the end of a billing cycle. This fee will be direct debited from your nominated bank account at the end of that billing cycle.

Note, for all new Leda accounts, the first billing cycle is fee-free. The $12 fee is applicable from the second billing cycle onwards.

You can log in to your customer dashboard and navigate to the Outstanding Balances section. Here, you'll see an interest-free status indicator that informs you if your balances are interest-bearing, about to become interest-bearing, or still interest-free.

For more detailed information about the amounts and proportions of interest-free and interest-bearing balances, you can view the Pay Down experience in the same section.

Yes, you can. When you log in to your account, you’ll see how to make additional repayments and you can also find out when the interest-free period will end for each purchase.

You can easily track your spending in your account via the Leda app or website. After logging in to your account, you can see a snapshot of your available limit, amount owing, and pending purchases. You can track your spending by purchase period and merchant, and view your upcoming repayments and transaction history.

If you miss a scheduled repayment, some fees and charges may apply. Refer to your Letter of Offer and Leda General Terms for more information.

Once your repayment period starts, direct debits will be scheduled at the end of each billing cycle, which is generally at the end of a month. It can take up to three business days for direct debits to leave your bank account

If you’ve bought something from a Leda merchant but have changed your mind about the purchase, you may be able to request a refund through the merchant, subject to their own refund policies. If the merchant allows it, you authorise the refund, and we’ll receive a notification.

Note, you’ll need to log in to your account from desktop to authorise refunds. Once we receive funds from the merchant, we’ll credit your Leda account within the month as a repayment, which will free up your available limit.

If you’ve bought something from a Leda  merchant but have changed your mind about the purchase, you may be able to request a refund through the merchant, subject to their own refund policies. If the merchant allows it, you authorise the refund, and we’ll receive a notification.

Note, you’ll need to log in to your account from desktop to authorise refunds. Once we receive funds from the merchant, we’ll credit your Leda account within the month as a repayment, which will free up your available limit.

Only if you have an amount owing on your Leda account at the end of a billing cycle. In this case, you wouldn't have fully paid off your previous purchases yet.

You can pay off the amount owing on your Leda account at any time. We don’t charge early repayment fees. If you pay off the amount owing before the end of the billing cycle, we won't charge you the $12 account fee, either.

Yes, you can put in a request to have your Leda credit limit reviewed at any time.

You may be eligible for a spend limit increase on your Leda account if you meet the following criteria:

• Your business’ financial position has improved since you were last assigned a Leda Trade spend limit
• You've held your Leda account for longer than 6 months since your first order
• You're up-to-date with your repayments

To put in a request, call our team on 1300 95 28 28 from 9am to 5pm AEST, Monday to Friday, or email info@leda.inc

Start an application, and we’ll give you a call within 48 hours to finish the process. It’s that easy. We’ll go over a set of assessment criteria and quickly get you up and running.

With Leda, there are no setup costs, ongoing fees, or lock-in contracts. Merchant service fees are charged per transaction, and dependent on your business. We’ll let you know your merchant service fee during the set-up process.

After becoming a Merchant Partner, you’ll get access to our Merchant Portal. From anywhere at any time, this will give you the ability to request payments, process refunds, and refer your business customers to Leda. You’ll also get a clear picture of your customers’ transaction history.

You’ll have a single point of contact helping you build your business through Leda. If you have any questions, your dedicated Account Manager is just a phone call away.

Log in to your account and go to Make a referral. This will bring up a form titled, Refer a new business. Once you’ve filled in your customer’s details, click Send new referral.

Remind your customer to check their email and follow the prompts to apply for Leda. In terms of timing, we’ll contact them within 1 business day to follow up on their application, then they’ll be ready to go.

After logging in to your account, go to Process a refund. Fill in the transaction’s details before clicking the button, Process refund, to authorise the refund process. Once we receive the funds, we’ll credit your customer’s Leda account within the month as a repayment, freeing up their available spend limit.

Plenty. Your business customers get up to 3 months free from interest and repayments, plus a spend limit of up to $250,000. They can use Leda to get whatever their business needs within their allocated limit at any participating Merchant Partner.

Your customers can repay on their terms. If they repay during the interest-free period, they won’t pay any interest at all. Beyond that, an interest rate of 3.75% per month will be applied against their daily outstanding principal balance across the month

Yep, you certainly can. In fact, every time you pay with Leda, you’ll get up to 3 months free from interest and repayments. You can use Leda at any other participating Merchant Partner, getting whatever your business needs up to a spend limit of $250,000. Learn more about Leda for business purchases.

Leda QR code payments allow you to get paid right away simply by displaying your QR code for customers to scan using their smartphone. You don't need any additional devices.

Adding your Leda QR code to an invoice template is a straightforward process. We’ve created a set of guides to walk you through how to add a QR code to Xero, MYOB and Microsoft Word invoices. Learn more about creating invoices with Leda QR codes.